Sabden & Whalley Medical Group

Whalley Surgery: King Street Whalley BB7 9SL Sabden Surgery: The Holme Sabden Nr Clitheroe BB7 9DZ

Digitalisation of Medical Records

Lancashire and South Cumbria has been chosen by NHS England to be a national pilot for the digitalisation of Medical Records.  Scanning these paper based records and making them digital will enable better utilisation of space, creating more clinical space, staff areas, multi team space and video hubs, removing the need for some practices to build extensions.  In addition it will also make your record more easily and speedily accessible to clinical staff within your practice.

Your complete GP medical records will be digital and stored in a secure cloud based clinical system (only accessible by your GP practice) with the paper based records being securely destroyed following BS EN 15713:2009    Secure destruction of confidential material.  Your GP will still be able to access your records easily within this system. The scanning and destruction of the paper records will follow strict data protection guidelines adhered to by the NHS. As with paper based records, digital records are stored for the durations specified in the Records Management Codes of Practice for Health and Social Care. For GP patient records, this states that they may be destroyed 10 years after the patient’s death if they are no longer needed.

If you wish to discuss the scheme, please inform the Practice direct either by letter or via email  

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Coronavirus Information

Latest Coronavirus Information

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We sincerely apologise if you have been inconvenienced by the temporary removal of online access to your medical notes.

We have had to change how we manage requests for online access to make sure we comply with new GDPR regulations.

You are absolutely entitled to online access and we would be very happy to reinstate it but we do need to ask that you complete some additional paperwork.  Please read through the patient information leaflet for further guidance and then click on the link below to download a copy of the form. 

Thank you for your patience in this matter.

Kind regards,

The Partners of Whalley Surgery.

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GDPR – General Data Protection Regulation

Click for more GDPR information

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Electronic Prescription Service


  • In March 2018 we are introducing the Electronic Prescription Service (EPS)
  • This is a free, confidential and safe service that makes obtaining your prescription quicker and easier
  • If you are a dispensing patient, your prescription will automatically be sent electronically to the Practice Dispensary
  • If you are not a dispensing patient, your doctor will send an electronic prescription to your chosen pharmacy
  • In the future, for safety reasons and to reduce medication waste, the Practice may look at stopping repeat prescription requests directly from pharmacies
  • We encourage all our patients to order their requests online via the Patient Access system, please ask a member of staff for further details.
  • Alternatively prescription requests can be posted to or dropped off at the surgery.


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Care Navigation

For more information about Care Navigation – please follow the link below

Care Navigation

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Hepatitis A and Hepatitis B – vaccination shortage

Please note – there is a national shortage of Hepatitis A and Hepatitis B vaccinations.  Currently, these are not expected to be available until 2018.

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Dementia Awareness

To help support Dementia Awareness East Lancashire Clinical Commissioning Group (CCG) have collated the following information to support GP Practices and People with Dementia and their Carers.

Living Well with Dementia

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IMPORTANT – Prescriptions at Sabden Surgery

From the 3 May 2017, please allow 48 hours for all prescriptions to be processed and dispensed at Sabden Surgery.

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CQC Report

The Practice recently had our CQC visit.

The Practice received an overall rating of ‘good’ with ‘outstanding for the care of people with long term conditions and the treatment room service’.

You can view the report via the CQC website or you can also download the full report below.

CQC Report

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