Sabden & Whalley Medical Group

Whalley Surgery: King Street Whalley BB7 9SL Sabden Surgery: The Holme Sabden Nr Clitheroe BB7 9DZ

Coronavirus General Advice

Coronavirus (COVID 19) has led to us working very differently and all the staff at the medical centre thank you for your support and patience as we do our best to keep everyone safe at this time.

As well as continuing our work at Clitheroe Community Hospital we are now starting to offer more face to face services at our surgeries in Sabden and Whalley.

Suspected coronavirus cases are still being managed via 111 and we are not able to arrange testing at the practice.

All patients will have a telephone appointment with a clinician before any face to face appointment is arranged.

From Monday 15 June our dispensaries will be open from 9 until 6. We are operating a strict one in/one out policy so you may need to wait longer than usual. Please maintain social distancing at all times. Please do not come to the dispensary with any medication queries but please phone us instead. We will continue to deliver medication to patients who are shielding.

If you have chest pain that you think is coming from your heart please dial 999.

If you are calling for medication requests please call back after 2.30pm and press option one.

Alternatively, hold for a healthcare navigator and answer their questions fully so they can arrange an appropriate appointment for you.

Please use the resources and information on our website https://www.whalleysurgery.nhs.uk/  or the NHS website https://www.nhs.uk/conditions/ before you call us, but if you can’t access the internet or still have concerns then do not hesitate to get in touch.

In particular we would like to hear from you if you feel your chronic disease is getting worse or if you are concerned you may have symptoms of cancer https://www.nhs.uk/conditions/cancer 

In terms of Coronavirus the advice is to stay at home for seven days if you have symptoms and to stay at home for 14 days if someone you live with has symptoms. If you feel too unwell to cope at home then please contact the NHS 111 Service either by phoning 111 or using the online service https://111.nhs.uk/covid-19

If you feel extremely short of breath then please dial 999.

Thank you. Stay alert. Stay safe.

Face Coverings

Sabden and Whalley Medical Group are unable to provide patients with a letter or certificate of exemption with regards to wearing face coverings.

In England, you must by Law wear a face covering on public transport and in shops and supermarkets from the 24 July 2020.

Guidance has been provided by the British Medical Association and is as follows:

Practices are reporting increases in requests from patients for letter of exemption to wearing face masks in various public settings. 

The Government guidance suggests there is no requirement for evidence of exemption. It should be sufficient for some to declare that they are eligible for an exemption directly with the person questioning them (e.g. bus driver).

Practices are therefore not required to provide letters of support for those who fall under the list of exemptions or to those who do not fall under the list of exemptions.

More information on masks can be found here https://www.keepsafe.org.uk/mask.