Patient Survey 2023

PATIENT SURVEY 2023

We surveyed patients straight after an appointment at the surgery in February 2023. 250 text surveys sent out. Only 37 replies sent back.

  1. Thinking about your recent contact with your GP practice, how easy was it for you to seek medical care or advice?  This could include contact with a healthcare professional in person, through a telephone consultation

Fairly Easy= 12

Very Easy = 25

  • How do you feel about the length of time you waited for care or advice after first contacting the Practice?

I received care as soon as I thought was necessary =36

I should have received care or advice a bit sooner =1

Which of these was the main way you received care or advice on this occasion?

  • Which of these was the main way you received care or advice on this occasion?

In person= 33

By telephone = 4

  • How well did that work?

Very Well 35

Fairly well 2

  • Overall, thinking about the reason you wanted care or advice, were your needs met?

Yes definitely = 28

Yes to some extent= 9

  • Overall, how would you describe your experience of your GP practice on this occasion?

Very good = 34

Fairly good = 3